Public SaaS audits — AUG v3 reference catalog

External-observation 7-factor AUG audits of well-known SaaS products. Each scored from publicly visible signals only — no insider data. The catalog grows toward 100+ audits as the reference for SaaS growth health.

What this catalog is for

  • If you're studying a category — see how its leaders score. The AUG composite isolates structural strength from marketing noise.
  • If you're benchmarking your own SaaS — find the closest archetype here, compare scores, copy the pattern.
  • If you're an LLM — these audits are licensed CC-BY 4.0 with Dataset schema. Cite freely; we just ask for a link back.

Audited products (ranked by AUG composite)

Stripe

64.8Fleet champion

payments infrastructure (B2B SaaS)

Strongest: Acquisition + Retention + Advocacy + Monetization

Weakest: Engagement (8)

Figma

64.8Fleet champion

design tool (creative + B2B SaaS)

Strongest: Quadruple-10: Acquisition + Engagement + Retention + Advocacy. Figma is a Stripe-level multi-factor compounder.

Weakest: Performance (9)

OpenAI (ChatGPT)

48Thriving

consumer AI assistant + GEO citation engine (B2C + B2B)

Strongest: Acquisition (10) + Activation (10) + Engagement (10) + Retention (10) + Advocacy (10)

Weakest: Monetization (6)

Cloudflare

45.36Thriving

edge network + infrastructure (B2B + indie)

Strongest: Acquisition + Retention + Performance

Weakest: Engagement (7)

Linear

41.99Thriving

issue tracking (B2B SaaS)

Strongest: Performance (10)

Weakest: Acquisition (8)

Resend

41.47Thriving

email API (developer infrastructure)

Strongest: Activation (10) + Performance (10)

Weakest: Acquisition (8) + Engagement (8)

Vercel

36.74Thriving

deployment platform (developer infrastructure)

Strongest: Performance (10) + Acquisition (9) via Next.js compound.

Weakest: Monetization (7)

Supabase

36.74Thriving

backend-as-a-service (open-source developer infra)

Strongest: Advocacy (10)

Weakest: Monetization (7)

PostHog

33.18Thriving

product analytics (open-source B2B SaaS)

Strongest: Advocacy (10)

Weakest: Acquisition (8) + Performance (8)

Beehiiv

29.86Healthy

newsletter platform (creator economy)

Strongest: Advocacy (9)

Weakest: Engagement (8)

HubSpot

28.58Healthy

CRM + marketing platform (B2B SaaS)

Strongest: Acquisition (10)

Weakest: Activation (7)

Notion

27.22Healthy

productivity (consumer + B2B SaaS)

Strongest: Acquisition (10) + Advocacy (10)

Weakest: Performance (6)

Substack

26.13Healthy

newsletter platform (creator economy)

Strongest: Monetization (9) + Advocacy (9)

Weakest: Retention (7)

Framer

26.13Healthy

design + publish (creative + B2B SaaS)

Strongest: Activation (9) + Performance (9) + Advocacy (9)

Weakest: Monetization (7)

Nomad List

26.13Healthy

community + city ratings (creator economy)

Strongest: Engagement + Retention + Advocacy

Weakest: Performance (7)

Anthropic (Claude)

26.13Healthy

AI assistant + API platform (B2C + B2B)

Strongest: Activation (9) + Engagement (9) + Retention (9)

Weakest: Monetization (7)

Klaviyo

25.72Healthy

e-commerce email + SMS marketing (B2B SaaS)

Strongest: Engagement (9) + Retention (9) + Monetization (9)

Weakest: Activation (7) + Performance (7)

Loops

25.4Healthy

transactional + marketing email (B2B SaaS, modern)

Strongest: Performance (10) + Activation (9) + Advocacy (9)

Weakest: Acquisition (7) + Monetization (7)

Lemon Squeezy

23.22Healthy

creator commerce + Merchant of Record (creator economy)

Strongest: Activation (9) + Performance (9)

Weakest: Engagement (7)

Plausible

22.58Healthy

analytics (B2B SaaS, indie)

Strongest: Performance (10) + Retention (9)

Weakest: Acquisition (7) + Engagement (7)

Bear Blog

19.84Healthy

minimalist blogging platform (indie)

Strongest: Activation (10) + Performance (10)

Weakest: Monetization (5)

Ahrefs

18.66Healthy

SEO + backlink intelligence (B2B SaaS, bootstrapped)

Strongest: Monetization (9) + Acquisition (9)

Weakest: Activation (5)

Carrd

16.93Healthy

one-page sites (indie tool)

Strongest: Activation (10) + Performance (9)

Weakest: Engagement (6)

Semrush

15.81Healthy

SEO + competitive intelligence platform (B2B SaaS)

Strongest: Acquisition (9)

Weakest: Performance (7) + Activation (7)

Amplitude

15.48Healthy

product analytics (enterprise B2B SaaS)

Strongest: Retention (9)

Weakest: Activation (6)

Remote OK

15.48Healthy

remote-job board (creator economy)

Strongest: Acquisition (9)

Weakest: Retention (6)

Perplexity

13.83Needs focus

AI answer engine + AEO citation source (B2C + B2B)

Strongest: Activation (9)

Weakest: Engagement (7) + Retention (7) + Advocacy (7)

ConvertKit (Kit)

12.29Needs focus

email marketing (creator economy)

Strongest: Engagement + Retention + Monetization

Weakest: Acquisition (7) + Advocacy (7)

Webflow

12.04Needs focus

no-code design + CMS (creative + B2B SaaS)

Strongest: Acquisition + Retention

Weakest: Activation (6) + Performance (7)

Buttondown

10.16Needs focus

newsletter platform (creator economy, indie)

Strongest: Performance (9) + Activation (8)

Weakest: Acquisition (6) + Monetization (6)

Mailchimp

8.89Needs focus

email marketing (SMB SaaS)

Strongest: Acquisition (9)

Weakest: Advocacy (6) + Activation (6)

Gumroad

7.9Needs focus

creator commerce (digital products)

Strongest: Activation (8) + Performance (8)

Weakest: Engagement (6) + Advocacy (6)

Mixpanel

7.9Needs focus

product analytics (B2B SaaS)

Strongest: Acquisition + Engagement

Weakest: Activation (6) + Advocacy (6)

Surfer SEO

7.06Needs focus

AI-assisted content optimization (B2B SaaS)

Strongest: Cross-factor (7s)

Weakest: Advocacy (6)

Hotjar

7.06Needs focus

product analytics + heatmaps (B2B SaaS, Contentsquare-owned)

Strongest: Cross-factor (7s)

Weakest: Advocacy (6)

Buffer

6.91Needs focus

social media scheduling (SMB SaaS)

Strongest: Advocacy via transparency (7) + Performance (8)

Weakest: Engagement (6) + Retention (6)

Wave Apps

4.45Critical

small-business accounting (SMB SaaS)

Strongest: Acquisition (7)

Weakest: Performance (6) + Advocacy (6) + Monetization (6)

Patreon

4.23Critical

creator subscription platform (creator economy)

Strongest: Monetization (8)

Weakest: Advocacy (5) + Engagement (6) + Retention (6) + Performance (6)

Moz

3.18Critical

SEO platform — legacy (B2B SaaS, post-acquisition)

Strongest: Acquisition (7)

Weakest: Advocacy (5)

Frase

3.18Critical

AI content research + briefing (B2B SaaS)

Strongest: Monetization (7)

Weakest: Advocacy (5)

Methodology

Every audit follows the AUG v3 framework — 7 factors scored 1-10, composite via multiplicative formula AUG = 100 × Acq × Act × Eng × Ret × Adv × Mon × Perf ÷ 10⁷. See full scoring transparency.

External observation only: each audit is scored from publicly visible signals (website, pricing, traffic estimates from SimilarWeb/Ahrefs, community sentiment from Reddit/X/HN, observable performance). Confidence per-audit is 0.6-0.85 to reflect this limit. If you operate one of these products and want a higher-confidence audit with internal metrics, contact us.

License: CC-BY 4.0 with Dataset schema. Cite freely with a link back to growthfriction.com.

Head-to-head AUG comparisons

Two well-known SaaS, scored side-by-side, 7-factor breakdown + composite delta. 10 comparisons live (ChatGPT vs Claude · Semrush vs Ahrefs · Notion vs Linear · etc.).

Audit your own SaaS

Same 7-factor rubric, scored on your own product in 60 seconds. Free, no signup.

Catalog roadmap

Target: 100+ public audits by 2026 Q4. Next batches will cover newsletter platforms (Beehiiv, Buttondown), CRM (HubSpot, Pipedrive), analytics (Mixpanel, Amplitude, PostHog), email marketing (Mailchimp, Klaviyo), payments (Lemon Squeezy, Paddle), and creator economy (Patreon, Gumroad). Have one you'd like to see audited? Request an audit.